Tier III Service Desk Engineer

Unio Digital · Remote

DevOps & Cloud Internship Remote Remote 3 Months $1,500 - $3,500 / month Be first to apply

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Flexible Hours

Milestone & task based

$1,500 - $3,500 / month

Offered by host company

Certificate & LOR

Official recommendation

3 Months

Live until 2027-02

Job Description & Overview

About Unio Digital

Unio Digital is a distributed remote-first engineering organization operating globally. They value async communication, clean code standards, and practical system development.

About the Role

We are sourcing candidates for Tier III Service Desk Engineer within the DevOps & Cloud domain. Candidate location: Worldwide.

Unió Digital is an Arizona-based managed service provider (MSP) delivering Managed IT Services, Low Voltage Cabling, Access Control, Video Surveillance, and Intrusion Services. We believe technology should be intuitive, not intimidating.

We are looking for an experienced Tier 3 Service Desk Technician with exceptional problem-solving skills. You will serve as the escalation point within the team, resolving complex technical issues while also leading client onboarding and project initiatives. You are expected to be involved in direct end-user support when required. If you have a passion for ensuring top-quality user support and thrive in a collaborative environment, this role is for you.

Duties

Required Technical Stack

azure, cisco, security, video, documentation, hardware, helpdesk, onboarding, MSP, ticketing, Microsoft 365, IT systems

Key Responsibilities

weight:800;color:#0F172A;margin:0 0 10px;">About Unio Digital
Unio Digital is a distributed remote
first engineering organization operating globally. They value async communication, clean code standards, and practical system development.
weight:800;color:#0F172A;margin:0 0 10px;">About the Role
We are sourcing candidates for Tier III Service Desk Engineer within the DevOps & Cloud domain. Candidate location: Worldwide.

Stipend & Incentive Qualification Criteria

Stipend is paid upon completing assigned project milestones along with maintaining required attendance and task completion as evaluated by the host organisation.

Skills & Tech Stack

DevOps & Cloud Problem Solving Communication Analytical Skills

Apply by: 2027-02-09

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Stipend, if applicable, is contingent on assignment to a paid project and completion of required certifications. Full terms apply.