IT Helpdesk Specialist
About the role
<div class="jd-section"> <h3 style="font-size:16px;font-weight:800;color:#0F172A;margin:0 0 10px;">About Manychat</h3> <p><strong>Manychat</strong> develops scalable software and technological infrastructure across Europe and global hubs, welcoming agile engineering talent.</p> </div> <div class="jd-section" style="margin-top:20px;"> <h3 style="font-size:16px;font-weight:800;color:#0F172A;margin:0 0 10px;">About the Role</h3> <p>Seeking a dedicated <strong>IT Helpdesk Specialist</strong> in the Python Automation track. Model: <strong>Hybrid</strong> (Amsterdam, Netherlands).</p> <h3>WHO WE ARE 🌍</h3><p style="min-height:1.5em">Creating content that resonates is great — turning that attention into growth is even better. That's what Manychat does.</p><p style="min-height:1.5em">Our AI-powered automations help creators and brands engage with audiences across Instagram, Messenger, WhatsApp, and TikTok — at the right moment, with the right message, minus the manual work.</p><p style="min-height:1.5em">We're 400+ people across three continents behind the leading platform for conversational growth, with AI skills shaping how we build, how we work, and how we grow.</p><h2><strong>WHO WE'RE LOOKING FOR 🌟</strong></h2><p style="min-height:1.5em">Are you always one step ahead? The kind of person who has the new hire’s laptop ready before they arrive, notices the meeting-room camera is offline before the call starts, and, after fixing the same problem twice, makes sure nobody has to ask a third time?</p><p style="min-height:1.5em">We’re looking for an IT Helpdesk Specialist for our Amsterdam office. You’ll own on-site IT here and support colleagues in other hubs remotely, as part of a small global IT team across Amsterdam, Barcelona, São Paulo, Austin, and Yerevan. Ou </div> <div class="jd-section" style="margin-top:20px;"> <h3 style="font-size:16px;font-weight:800;color:#0F172A;margin:0 10px 10px 0;">Technologies & Tools</h3> <p>Technology</p> </div>
Responsibilities
- Participate in active sprint milestones and code reviews.
- Deliver production-quality modules according to technical specifications for Python Automation.
- Maintain communication standards and sprint deadlines.
Stipend is paid upon completing at least 3 approved pull requests on the actual project repository along with maintaining required attendance (≥75%) and weekly milestone task completion.
Skills & Tech Stack
Eligibility
Open to pre-vetted interns, graduates, and professionals with domain competency.
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Stipend, if applicable, is contingent on assignment to a paid project and completion of required certifications. Full terms apply.